How Can We Define the Concept of ‘Knowledge Management’?
Because of its arbitrariness, the term of Knowledge Management has many definitions and interpretations to it.
There are many dimensions to this term and every definition brings another light to this term.
What does knowledge management in general mean?
Knowledge management deals with multiple things and that is another reason for this term having multiple definitions to it. There are diverse dimensions added to this definition. It may deal with people and organization; also with methods and techniques of learning and systematizing it and so many other things.
Every person who knows this field may have his or her own interpretation regarding it and therefore, they can develop their own definition of it. Plus, if you have an organization dealing with knowledge management, then you definitely will have your own unique take on this term. This unique definition will be based on a mutual understanding between you and your organization’s members.
Right here, we have compiled the well known and accepted definitions of Knowledge Management, going through these definitions will help one understand this field and its perspective more clearly.
Renowned Knowledge Management Definitions
Definitions Formulated by Well-known Companies
According to Knowledge Associates International, knowledge management is defined as,
"Knowledge Management is the discipline of enabling individuals, teams and entire organizations to collectively and systematically create, share and apply knowledge, to better achieve their objectives"
Ron Young, CEO/CKO of Knowledge Associates International has put up the definition as,
"Most activities or tasks are not one-time events. Whether its drilling a well or conducting a transaction at a service station, we do the same things repeatedly. Our philosophy is fairly simple: every time we do something again, we should do it better than the last time."
Sir John Steely Browne, BP, Harvard Business Review, 1997, defines knowledge management as,
"The capabilities by which communities within an organization capture the knowledge that is critical to them, constantly improve it and make it available in the most effective manner to those who need it, so that they can exploit it creatively to add value as a normal part of their work."
According to the definition of West Midlands Regional Observatory, UK,
"Knowledge management will deliver outstanding collaboration and partnership working. It will ensure the region maximizes the value of its information and knowledge assets and it will help its citizens to use their creativity and skills better, leading to improved effectiveness and greater innovation".
Care Services Improvement Partnership (CSIP) defines knowledge management as,
"We recognize that our most important asset is people and their knowledge. We understand Knowledge Management (KM) as the cultivation of an environment within which people are willing to share, learn and collaborate together leading to improvement".